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In-house ConceptRestaurant & food ordering

Restaurant App

Cravely

A direct ordering app for pickup, delivery and dine-in — designed around how a restaurant kitchen actually runs.

Cravely is a fictional product concept created by Programming Wizard to show how we plan and design apps. It is not a client project.

02Project overview

Industry
Restaurant & food ordering
Platform
Android + iOS
Project type
Food ordering
Scope
Customer app + restaurant admin panel
Status
In-house Concept
Timeline
MVP-focused concept

03The Challenge

The problem Cravely is designed to solve

Restaurants juggle orders from phone calls, walk-ins, messaging apps and delivery marketplaces. During a rush, orders get missed, customisations get lost, and marketplace commissions eat into every bill.

Cravely explores a single direct ordering channel that fits the kitchen's workflow: customers order exactly what they want, and staff see every order — pickup, delivery or table — in one queue.

04Our Approach

How we would approach Cravely

We would start with the kitchen, not the menu screen. The app is shaped by how orders are accepted, prepared and handed over during the busiest hour of the day.

User flow

Menu → customise item → cart → choose pickup, delivery or table → pay → follow live order status until it's ready.

Information architecture

The menu is organised into categories, items and add-on groups (size, extras, spice level), so complex customisations stay simple to manage.

Navigation

A persistent cart bar follows the customer through the menu, and the home screen surfaces offers, reorders and the fastest way to order again.

Business workflow

Each order lands in the admin panel with a clear status — new, preparing, ready, out for delivery — so staff can work through the queue in order.

Admin requirements

Staff can mark items as sold out, pause ordering during a rush, manage tables and offers, and see each day's orders at a glance.

Room to grow

The menu and ordering logic support multiple outlets later, with each branch managing its own menu availability and order queue.

05Key Features

What the product does

The features a first version of Cravely would need — and why each one matters.

  • Digital menu

    Photos, descriptions and prices the restaurant can update instantly.

  • Menu categories

    Starters, mains, drinks and desserts, so customers find dishes quickly.

  • Customisable items

    Sizes, add-ons and special instructions captured clearly for the kitchen.

  • Pickup ordering

    Choose a pickup time and skip the queue at the counter.

  • Delivery ordering

    Saved addresses, delivery fees by area and clear delivery estimates.

  • Table ordering

    Scan the table's QR code and send the order straight to the kitchen.

  • Offers

    Combos, happy-hour pricing and coupon codes managed from the admin panel.

  • Live order status

    Accepted, preparing, ready — with push notifications at each step.

  • Customer accounts

    Saved addresses, favourite dishes and one-tap reorders.

  • Restaurant admin panel

    Accept orders, update statuses and manage the menu from one dashboard.

06User Journey

How it works

The core journey we would design Cravely around, from first visit to coming back.

  1. 1Browse

    Explore the menu

    Scroll categories, see today's offers and popular dishes.

  2. 2Customise

    Make it theirs

    Pick the size, add extras and leave a note for the kitchen.

  3. 3Order

    Pickup, delivery or table

    Choose how to receive the food and pay in the app.

  4. 4Track

    Follow the order

    Get notified when the order is accepted, ready or on the way.

  5. 5Reorder

    Come back

    Reorder favourites in a few taps and use offers next time.

07Key Screens

The screens that matter most

Concept mockups of the most important screens in the journey. Swipe to see them all on mobile.

01Menu

Offers, categories and popular dishes, with the cart always visible at the bottom.

02Customise Item

Sizes, add-ons and special instructions, so the kitchen gets the order right the first time.

03Cart

Pickup or delivery in one toggle, with timing, payment and the bill summarised before ordering.

04Order Status

Each step is updated by staff from the admin panel and pushed to the customer.

05Notifications

Order updates and offers that bring customers back on quieter evenings.

08Business Value

Why this product matters

What Cravely is designed to do for the business behind it.

  • Makes ordering easier for regular customers
  • Reduces friction and missed orders during busy periods
  • Supports pickup, delivery and dine-in in one system
  • Creates a direct ordering channel without marketplace dependence
  • Helps the restaurant manage every order centrally

These are intended product benefits of a concept, not measured results from a live app.

09Design Direction

Designed for how people actually use it

Cravely is designed for hungry people in a hurry. Warm colours and food-forward cards make the menu inviting, while a persistent cart bar and short customisation sheets keep ordering fast.

Concept palette

Brand

#e2552b

Surface

#fbeee8

Ink

#0f1433

Appetite first

Dish cards lead with the food, price and one-tap add — descriptions stay short.

Clear choices

Sizes and add-ons are grouped and priced inline, so there are no surprises at checkout.

Status you trust

Large, plain-language order states reduce 'where's my order?' phone calls.

10Suggested Build Scope

What a production build would include

A suggested technical scope for building this concept. Final technology choices depend on each client's requirements.

Frontend
Flutter
Platforms
Android + iOS
Backend
API + database with real-time order updates
Payments
Payment gateway integration
Notifications
Push notifications
Admin
Web-based restaurant dashboard
Ordering modes
Pickup, delivery and QR table ordering
Authentication
Phone number sign-in

11Admin Experience

The business side of the app

The restaurant dashboard is built for a busy counter or kitchen tablet — big statuses, few clicks, and nothing in the way of the next order.

  • Menu

    Edit dishes, prices, add-ons and sold-out items.

  • Orders

    Accept orders and move them from preparing to ready.

  • Tables

    Manage table QR codes and dine-in orders.

  • Delivery

    Set delivery areas, fees and assign deliveries.

  • Offers

    Run combos, coupons and time-based deals.

  • Customers

    See regulars, order history and favourites.

12From Concept to Production

How we would build it for real

We start with the business workflow, then turn the required features into a clear product scope, design the experience screen by screen, and build the first focused version around the most important user journey.

  1. Step 1

    Map the workflow

    Understand how the business runs day to day.

  2. Step 2

    Define the scope

    Turn requirements into a clear feature list.

  3. Step 3

    Design every screen

    Plan the experience screen by screen.

  4. Step 4

    Build the first version

    Launch around the most important journey.

Have an app idea?

Let's discuss what we could build for your business.